2017 Fusion 13.6" W/Auto Air

[RCMUSTANG]

Only had the radio for about a week. The other day after using Z Link I plugged into the stock USB SYNC. All audio stopped after that. The phoenix radio would not turn on the factory audio so no sound for any audio sources. No AC controls either. Unplugged the phoenix radio, reset button with no results. Pulled #33 fuse for factory radio for 5 minutes and it reset. This morning driving to work everything worked fine on Z Link. Same thing. Plugged into SYNC USB and system shut off audio and AC controls. Pulled fuse for several hours. Did not reset this time. Pushed reset button on phoenix radio, unplugged PR, pulled #33 fuse multiple times and waited with no resolution. Ambient temperate was 50° f this morning and 71° F this afternoon. Anyone have any ideas?