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- Posts: 1
- Joined: Wed Apr 13, 2022 8:43 pm
I purchased a used 2019 F250 with a PX3 installed. A majority of the time when I key ignition (it's a diesel so there is a glow plug delay) the screen turns on, but when I crank the truck it goes black. The radio
functions still work via steering wheel controls. I can usually mess with the steering wheel controls and then tap on the screen and it will eventually wake up. Every once in awhile the screen will actually stay on during start up.
I emailed Phoenix
for tech support and I was told that without the original order # they won't offer any assistance. Locating the original owner through the dealer will be next to impossible and this radio
is basically a big paperweight at this point.
I can't seem to find any info online about this issue. Any help would be appreciated.