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PX3 Issues

All general discussions related to Phoenix Android Radio head units goes here.
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bbaker86
Posts: 1
Joined: Wed Apr 13, 2022 8:43 pm

PX3 Issues

Post by bbaker86 »

I purchased a used 2019 F250 with a PX3 installed. A majority of the time when I key ignition (it's a diesel so there is a glow plug delay) the screen turns on, but when I crank the truck it goes black. The radio functions still work via steering wheel controls. I can usually mess with the steering wheel controls and then tap on the screen and it will eventually wake up. Every once in awhile the screen will actually stay on during start up.

I emailed Phoenix for tech support and I was told that without the original order # they won't offer any assistance. Locating the original owner through the dealer will be next to impossible and this radio is basically a big paperweight at this point.

I can't seem to find any info online about this issue. Any help would be appreciated.
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