They have released a Google Form to schedule an appointment if you ordered a radio. See: https://docs.google.com/forms/d/e/1FAIp ... sp=sf_link
If you get to work with their technicians, please use this thread and share your experience for the community.
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How To Schedule a Tech Support Appointment with Phoenix Automative
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phoenixgod
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How To Schedule a Tech Support Appointment with Phoenix Automative
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2015_R/T
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Re: How To Schedule a Tech Support Appointment with Phoenix Automative
Probably works good.. unless you don't have a Google account, like me.