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I have a 2018 Base Ford Explorer, with the Sync 1 system installed.
I purchased the PX6 System, and have installed, and is operating - after lots of screen time trying to figure things out.
The SYNC radio portion of the new system is awful. I agree with others on similar threads that it seems like it was developed by a child.
It seems like these problems are linked to the version of SYNC installed.
(Colors are not good at night, some of the buttons don't work, not quite sure what TA means, there is no information any longer - the original 4" screen displayed more about the song, etc) This version of radio is really poorly programed. A magnifying glass is provided, but doesn't do anything. I have watched videos of others touching this button and a number entry system pops up....mine does nothing!
Are there any plans to have the app updated?
Otherwise, the system seems quite good from my last 2 weeks of ownership.